Absolutely horrible people. They make you write 4 copies of a form rather than make copies for you (because "everything costs money"), and because it took me so long to do one form 4 times (I have nerve damage in my hands), they threw me out promptly at 4:59. They didn't say anything like "You need to be done in 5 minutes or we're leaving". I told them I would have gladly paid for copies to be made. They wouldn't do it. I even told one clerk that I had one line left to write. He said, "The hours are clearly posted, come back tomorrow." and walked out.
I am a wedding officiant in Durham County. My couples always say they had a good experience in getting their marriage license. In fact, several couples have come from surrounding counties because of the little to no waiting at the Durham County Register of Deeds office.
Awful people, seriously.
Visited "convenience court" adjacent to courtroom 1A and got a traffic citation dismissed (expired tags, since renewed). Took less than 2 minutes once I got to talk to someone. Very quick, nice and easy.
On line information is says that office hours are from 10-6PM. I called 15 to 5PM, automated answering machine was holding for 15 minute, probably it would hold longer, but I called from another phone at 5PM where I was transferred to main answering machine saying that court is closed, had not much to do, but hang up the phone. Well, I am paying big money for taxes and all tax payers does and no one cares, actually there is no one to be found in court or no one actually bothers to fix information about the work hours. Very bad, very unprofessional I would say.
I find it odd that I'm writing a review for a courthouse. There are so many reasons not to. It's beneath the dignity of the court for one. And I'm not a lawyer or an employee of the court system, so that only leaves one other option :-/ (hint: This is where Wake County Traffic Court used to be held). ANYWAY, this is not a review of legal matters, because that would be just silly. I just wanted to say that while the facility itself rates an aging and drab municipal three (3) stars, I give 5 stars to my various interactions with the folks who work there. I have always been treated courteously. Clerks and other administrative staff have patiently answered my questions and explained forms, procedures etc. The security staff wand you politely when you set off the metal detector. Various officers and sheriffs and bailiffs have seen me looking lost and given me directions. DA's and judges return the respect you show them. Heck, even the cashiers have laughed at my stupid jokes, taking some of the sting out of settling up. The best "customer service" that I hope I never have to experience again :) !
Wake County Small Claims Court is a US Courthouse based in Raleigh, North Carolina. Wake County Small Claims Court is located at 316 Fayetteville St, Raleigh, NC 27601, USA.
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