We were told by our regular vet to get our Daisy to NCSU emergency because her x-rays were showing congestive heart failure. As we arrived the technicians met us and took Daisy to the back. She was immediately put on oxygen. We then checked in with the front desk. They looked over her charts and x-rays (sent from our vet) and called in the cardiologist. It was confirmed to be CHF. They started her on medications and had to stay then night in the oxygen chamber. Luckily she responded amazingly well to the meds and we were able to bring her home. Yes this is pricy, but the is NOWHERE that could have done a better job taking care of my Daisy Mae. Most facilities in the state are not even equipped to handle such emergencies. [Daisy is a 12 1/2 year old Beagle]
Overall the emergency clinic is a good facility. However, they are extremely expensive! When compared to neighboring vet clinics, this school is the highest. Please keep in mind that you are charged a fee on $146 just for the clinic to examine your pet. This does not include anything, only a once over and pat down of the animal. They also charge a hourly rate for the animal to be in the facility. Please check with other clinics before taking you animal here (if price is a concern). I was told they charge more due to the various specialist and veterinarians that they have on staff.
I STRONGLY URGE anyone considering bringing their pet to NC State Veterinary hospital to reconsider. My experience with them was beyond horrific and my only desire is prevent others from having to go through a similar affair. I will always regret that the last few hours of my horse's life were spent in their care. My horse was brought to them due to colic. I was displeased with the the staff and felt they did not fully explain what they were doing for him and I had to continually ask for explanations as to what steps they were taking and received curt responses. Then once he had been placed in a stall and administered drugs the vets told me I had to leave the facility despite his critical and concerning condition. Calls were made to request that I be able to stay and see my horse and denied. I was told I could wait in the lobby which was far removed from where my horse was and was not able to see him. I informed the staff that I would be in my car in the parking lot. I stayed there the entire night and did not receive any information on my horse and was not able to see him. Around 5 A.M multiple calls were made to check his condition and answered by a vet tech who did not provide any information (she refused to even tell us if he was in stable condition or not), yet said the vet would return my call shortly. AN HOUR LATER- the vet returned my call and told me that they did not have any definitive information but said that she would not be able to keep me updated on his condition nor could I see him until more tests were performed. I understood that further testing would take awhile and decided to return to my apartment which was a half hour away to change since she impressed upon me that it would be long before I could see my horse. A half hour later when I arrived at my apartment I got the call that they have decided that he was not going to survive and said I could now see him. Infuriated that they did not communicate properly I rushed back to the hospital. When I was approximately 15 minutes away the vet called asking how far away I was- at this point I asked if he was in distress and she told me he was not (which I truly believe to be a lie due to the condition he was in when I arrived). She called again when I was 8 minuets away and said to prepare myself for how he would look again failing to provide relevant information about his condition. When I got to the hospital I could not believe the state my horse was in. His stomach was swollen to horrific proportions, he had been drenched in ethanol, which they told me was because he developed a fever that I was not informed about until then. His eyes seemed engorged and he was shaking violently and his breathing was so labored I was disgusted. THERE IS NO EXCUSE FOR ME NOT BEING ALLOWED TO SEE MY HORSE UNTIL HE WAS IN THIS CONDITION NOR ANY EXCUSE FOR THE VETS TO BE SO INCOMPETENT AT COMMUNICATING MY HORSE'S CONDITION THROUGHOUT THE NIGHT. When I arrived they said he had had a fever and they had performed an ultrasound and had seen fluid which lead them to believe his intestine had ruptured. NONE OF THE INFORMATION I RECEIVED WHEN I GOT TO THE FACILITY WAS GIVEN TO ME BEFOREHAND. They waited until he was in the most deplorable condition to allow me in and to update me. When I got there I rushed to my horse to pet him and instead of allowing me to comfort my horse the vet immediately began to harass me about needing to sign for and perform his euthanization. Instead of allowing me proper time to privately say goodbye to my horse, a crowd of about three people hovered around either in his stall or in the doorway. With no prior information they immediately asked me to decide what to do with his remains without being given options to think about beforehand. I feel his euthanization was rushed and that I was deprived of the opportunity to say goodbye properly to my beloved horse. As we have had to hospitalize this horse before elsewhere we know what good care and good communication look like, I confidently feel both things were absent from NC State Veterinary hospital.
Fantastic team. They did all they could and more for my Cookie Monster. Love these people.
Simply put they are wonderfully professional!
The Nc State College Of Veterinary Medicine is a US University based in Raleigh, North Carolina. The Nc State College Of Veterinary Medicine is located at 1060 William Moore Dr, Raleigh, NC 27606, USA.
Please contact with The Nc State College Of Veterinary Medicine using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Nc State College Of Veterinary Medicine opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find University in Raleigh