I purchased a car from them last week. I emailed them on Wednesday the day before thanksgiving and a sales person and the sales manager Megan responsed to me the same day. Megan met me at the lot on thanksgiving day even though they were closed to let me test drive the car. She was professional and courteous and won my trust instantly. I gave her a deposit and came back the next day to take the car to sears auto to have it looked at. The mechanic found a few minor things like the center brake light was out, the battery was 8 years old and probably need to be replaced soon and it needed an oil change. Other than that he was really impressed and gave me the thumbs up to buy. The owner fixed the Brake light and said he could not change the battery or oil because he already dicounted the price of the car for me. I was ok with that Because I was happy with the price they offered me. I picked the car up on Saturday when I had a little issue. And this Is the only reason why I didn't give them 5 stars. The car had a few superficial scratches and a small dent on the driver side door that I know for a fact was not there the day before. It most likely happened when they were detailing the car. The owner denied it at first and insisited they were already there. So after going back and forth for a few minutes the owner agreed to either have me bring the car back in two weeks for him to fix it at no charge or have me fix it and he will reimburse me up to $125. So the fact that he denied it erked me but he did the right thing by fixing the problem. Would I buy another car from them?.. yes. the quality and condition of the car, the good price and Megan's customer service Is what stood out for me. Oh and they also give you a copy of the car fax.
Excellent customer service and a great quality car at a reasonable price. Our family will continue to recommend and will do repeat business with Olympia Preowned when purchasing our next car.
THE WORSE DEALERSHIP I'VE EVER SEEN.
I PURCHASED A VEHICLE THROUGH THE SALESMAN FAHEEM AND THE CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE. FROM THE TIRE END RODS ENDTO A BUSTED RADIATOR. I TRIED TO CONTACT THE OWNER ON THIS BECAUSE THE VEHICLE HAD TO HAVE THESE PROBLEMS PRIOR TO ME PURCHASING THE CAR. I'VE ONLY HAD THE CAR THREE MONTHS. AND IVE SPENT OVER 400.00 ON REPAIRS. NOW THE CAR ISN'T DRIVEABLE AND I DO NOT HAVE MONIES TO REPAIR ALL THAT'S WRONG WITH IT.
BUYER BE AWARE!!!! RUN!!
I WOULD ADVISE YOU TO GO SOMEWHERE ELSE BECAUSE THESE PEOPLE DO NOT CARE ABOUT THEIR CARS...REPETITION OR THEIR CUSTOMERS AT ALL.
These guys are outstanding. I have a unique situation where I had a serious credit issue. I've had dealerships in the past blast my application to a bunch of lenders and got declined each time. That looks terrible on your credit report. The finance guy here really knows his stuff and didn't do that. He talked to the bank and based on his experience we determined that it would not be a good idea to do a loan at all at this time. Because of his experience, I did not get one inquiry to my credit report.
MIKE THE OWNER IS VERY NASTY AND HAS A NASTY ATTITUDE.
Unfortunately I had to purchase another vehicle because mines got totaled. Thank God it was just the car because it could've been worse. I came upon a nice car that was at Olympia pre owned. Met Megan and she gave us our space and freedom to look, talk, and test out the car. Very personable, professional, respectful and knowledgeable of the entire car buying process. Nice dealership quality inventory good prices even a good detailer. Also thank you to Todd. I'm happy
ATLEAST WHEN I PURCHASED A USED CAR AT ANOTHER DEALERSHIP THEY STOOD BY THEIR CARS BECAUSE THEY REPAIRED WHAT WAS NEEDED. BUT NOOOOO NOT THESE PEOPLE AT OLYMPIA..
And though I am not able to do business with them at this time, this experience to me speaks to their professionalism and honesty. I highly recommend these guys. And I will check them out in the future when my situation changes.
Olympia Pre Owned Auto is a US Car Dealer based in Raleigh, North Carolina. Olympia Pre Owned Auto is located at 1806 Wake Forest Rd, Raleigh, NC 27608, USA.
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