Great service, friendly associates, and wonderful environment. Love the NEW store located on the eastern side of the mall, across from Chico's and next to Sephora on the left hand side.
Great skilled team. Good expertise.Thumbs down on the wait time to get seen. Thumbs up on the staff there being very clear on length of queue and when I’ll be seen
Showed up at 4:30 to receive help with my phone. Left at 8:30 for a process that only took 20 minutes. I was not at all impressed with the timeliness of the store. When my reservation to see a technician had finally shown up, I waited 30 minutes to be seen by someone while there were several employees over on the side dancing to the jackson 5. The employees were really nice and polite, and once I finally did get to see someone, he was really attentive. But the entire process basically made me waste a whole afternoon. Never going back again. Would not recommend.
I had such a great experience here today. They were upfront and honest about the wait time, and even got me in early. The gentleman that assisted me listened to the problem fully without jumping to conclusions, and as such, we diagnosed my problem very quickly and took the appropriate measures. Incredibly professional, and provided a pleasant atmosphere. A++ to these guys. I wasn't expecting this outcome whatsoever. Cheers!
This store is the most crowded store in the mall, at any time. Even on a Tuesday early afternoon, there were at least 100 people in the store. The store is well staffed and employees helpful. They greet you right away and point you to the right place. Plenty of places to hold and try out Apple's latest gadget. The Genius Bar provides excellent tech support (but may require an appointment). They were able to get us in after about 30 minutes, which is excellent. Unless you get great discounts elsewhere, why buy a phone through a provider when you can get it from Apple directly and get the excellent tech support from them?
Apple Crabtree Valley Mall is a US Electronics Store based in Raleigh, North Carolina. Apple Crabtree Valley Mall is located at 4325 Glenwood Ave, Raleigh, NC 27612, USA.
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