Customer service was great at this store. They worked very diligently to deliver my couch and sofa the same day.
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Customer service was horrible and unorganized. Employee was rude, disrespectful, and indifferent to my needs and requests. I do not Recommend ANYONE to rent with this store.
I feel it is bad business practice to add charges and not allow customer service to remove them. Now waiting for the store to open at 10 am...
Called Store, they were very helpful and removed charges. Still do not think the "RAC Benefits Plus Discounts" should have been added with out my approval.
Something I did not like was when I went pay my bill on line the store had added a "RAC Benefits Plus Discounts" which was an added $12 to my bill. I called the customer service number and they stated only the store can remove this charge.
Rent A Center is a US Electronics Store based in Raleigh, North Carolina. Rent A Center is located at 1100 Raleigh Blvd #119, Raleigh, NC 27610, USA.
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