If I could give Brown-Wynne more than 5 stars, I would. I had such an extraordinary experience with them. Every single part of the pre-planning, planning, service and afterward was just over the top. Kelly Osborne was so great about calling me back promptly when I had many questions about pre-planning (just a week before my father passed). The actual service was planned by Wendy. She was so efficient, prompt and so compassionate. As a young woman who just lost her father, I probably asked the same question 10 times but never once did she show impatience. She communicated with me so thoroughly to make sure I had all the documents needed for all the paperwork including the military honors service. Fast forward to the actual service... Refreshments were served which consisted of pastries, fresh fruit & drinks. The display was gorgeous, they even put together a slideshow that played throughout the visiting hour. The portrait of my dad was beautiful, and the flower arrangement around his urn was exactly what I asked for (I wanted to omit some colors). They did such a wonderful job carrying out anything I wished for. The printed material was great, there were no mistakes. They even laminated quite a few for me. Everything flowed seamlessly. Anything that was left over, including copies of the slideshow, were given to be in a leather case. My urn was engraved so it had to be shipped, and it was shipped in a very timely matter. Fast forward a few weeks later, I receive a story book in the mail from them with all the pictures from the slideshow and his obituary written throughout.
Kelly, Wendy + everyone, thank you for your service to me and all that you did to make this a tad bit easier on me.
This was the worst experience ever. These folks should be ashamed for how they conduct business. My father would be so upset with his funeral. Absolutely UNACCEPTABLE on all levals. Do yourself a favor and learn from my mistake. Horrible.
Fantastic service. They went out of their way to make sure the funeral bullitens were correct right bfore services.
I could go into more detail, but I've highlighted the most important qualities and things I loved about having my dad's service with Brown-Wynne.
Brown Wynne Funeral Home is a US Funeral Home based in Raleigh, North Carolina. Brown Wynne Funeral Home is located at 300 St Marys St, Raleigh, NC 27605, USA.
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