I have a 2015 Infiniti QX60 and the Check Engine light came on last Friday night. I called them on Tuesday morning, 12/26, and they said bring it in. They provided me a loaner car and called me back that afternoon stating it was ready. The battery needed to be replaced and the work was performed under warranty. They were very helpful and courteous as always, one of the main reasons I have purchased 4 cars from them and recommended others. Thanks
The service is excellent! I usually hate dealerships but Infiniti of Raleigh has really changed everything in the car-buying experience! Their service is impeccable! They really roll out the red carpet for you every time you call and every time you walk through their door!
I brought my QX60 in for it’s 65k service. The staff is friendly and efficient. This was my first time here as we are visiting in the Raleigh area. The service advisor even let me use $ off coupons from their website. I would come back for service again.
The team always provides my family and I excellent customer service, they are very knowledgeable, courteous and above all professional. I love my service advisor Michael, he knows my vehicle so well and I appreciate him for that. He rocks!!
As always we were impressed with the service on our QX80. This is the first new car I've had the confidence and budget to use the dealer for normal routine service. Quality, service, cleanliness, professionalism and costs, they get an A+ from us (again). We normally don't write reviews but somebody is doing something right at this dealership and they deserve to be appreciated for it.
Infiniti Of Raleigh is a US Car Dealer based in Raleigh, North Carolina. Infiniti Of Raleigh is located at 3910 Capital Hills Dr, Raleigh, NC 27616, USA.
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