These guys are amazing! Orvis is known for their customer service and they have never let me down. I have only ever been to one other Orvis location and I am sure they are all great, but the Raleigh store and all its staff are beyond phenomenal. Craig has helped me a number of times and has plenty of knowledge to share. Jake and John have also been awesome resources and instructors.
Good product...bad customer service. If you don't look like you have money they look right over you. I would highly recommend the product but dress up if you want help.
Took one of their free Fly Fishing 101 classes and had a blast. Totally new to fly fishing and never stepped foot in an orvis before I was very impressed. Was expecting a stuffy well to do atmosphere but not the case at all. Jake, Graham and Logan were fantastic. They kept the class very fun and interesting with all the basics and we're a blast to learn from. Afterwards they were a great help in looking at products and gear. Signed up for the next 201 class and can't wait! Definitely worth a stop if your interested. Employees they have are worth their weight in gold and are the type and the reason for people to keep coming back, hopefully management takes good care of them!
The customer service is amazing. I purchased a rod which a broke a couple of times over the years. I just bring it in and they will fix it. The people at the store are really friendly and very knowledgeable. Their fishing classes are great also.
In the Triangle Town Center which is a nice, quiet and relaxing indoor/outdoor mall. Has a very nice courtyard to sit and relax and a number of other stores around it as well.
Orvis is a US Clothing Store based in Raleigh, North Carolina. Orvis is located at 3701 Sumner Blvd, Raleigh, NC 27616, USA.
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