The guys did a great job moving our furniture... I would highly recommend.
Family Movers was amazing! I would absolutely recommend them for you next move. I had movers back out on me at the last minute and I called and scheduled a move with Nick at Family Movers THREE DAYS before I needed to be out of my apartment. I was so relieved that I had found a reliable group of people I could trust to make this process easier for me. Nick was professional, polite, and keep me informed and updated about everything. The crew he sent - Kevin and Owen - were so great! They were quick, careful, and so nice. It was clear they knew what they were doing and were only interested in ensuring I had the most efficient and stress-free move as possible. My move was extremely successful all because of Family Movers and Kevin and Owen. Don't hesitate to book this awesome moving company today!!!
Family Movers kept my items in storage for 11 months from another moving company. I choose them because they offered better storage rates. By transferring to their facilities I apparently absolved them of all responsibility for damages. Items they were previously wrapped were delivered WITHOUT blankets, leaving me to question if they were also stored that way. A bed was transported and placed upside down leaving major damage on all 4 bedposts. This was pointed out to the delivery people, very easy for management to confirm. I documented a broken table I also noted they used tables to place heavy boxes on top of, thus putting undue stress on the furniture. After having paid them almost $4000 they apparently feel it is not in their interest to protect their reputation and ensure the good will of a customer to offer any compensation whatsoever. Nearly everything they delivered had damage. They did not call me back after photos were sent. Had to keep calling them for a status. It should be noted I took early delivery as a courtesy because they were losing their rented vault space, thus making me put everything in a temporary garage. If you want an ethical company I would recommend you look somewhere else.
My crew today was Kevin and Joseph. I had no problems, they arrived on time they were polite, patient with my kids running around. Everything was set up nicely at my new home and I promised them I would share this
I had a small job, just moving a living room set and a guest bedroom bed/side table, as well as a bunch of boxes and such. The guys were a little bit later than anticipated in getting started due to traffic, but once on the job they jumped right to it and knocked it out quickly. They were careful and considerate, very friendly polite. Well worth the money spent!
Family Movers Express Moving Storage is a US Moving Company based in Raleigh, North Carolina. Family Movers Express Moving Storage is located at 3208 Spottswood St #101, Raleigh, NC 27615, USA.
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