Had to get some new shoes. The guy who helped was pretty knowledgeable about the different soles and helped me pick out a new pair that I'm wearing at work right now. He did a great job and was right. They don't look that great, but they are really comfortable which is what really matters.
I highly recommend to stay away from this store when purchasing firearms. The employee I dealt with was obviously in a very bad mood from the get go. When I called to complain, the store manager was actually understanding and listened to my side of the story, however, when I was transferred to get some information I needed, the person who helped me with that was super rude. I HIGHLY recommend going to a more professional, friendly place!
This location is hit or miss depending on what you go in for. Service varies largely by department. Some of the employees are friendly and knowledgeable, some are not helpful at all, and some departments are just perpetually absent of anyone even around. Shoes are pretty good, as is the outdoor clothing department. Firearms and camping are usually a crapshoot. Worth stopping by because of the huge two story location and very large selection, but it's probably best to have a good idea of what you need before going.
The bathroom was worse then a porta potty
Not happy at all. My husband purchased a set of golf clubs online, choose the Triangle location to pick them up at. We received an email saying that we should receive an email about 2 hours after placing the order that we could come pick it up. Well, still had not received the email as of the next day so we called the Customer Service number that was sent in the email to see what the status was. The guy who answered was very short and said we would have to call the store because they would have more information. Call the store, of course greeted again with disregard and told we need to call Customer Service because they do not see our order. Continuing to go back and forth with the store for an hour on the phone trying to find out where our purchase is to no avail. We called Customer Service back and finally got someone semi willing to help try to figure this out (She is the only reason they received 2 stars). Another 45 minutes on the phone with them and a manager to be told that they don't know what happened. No solution at all was accomplished here besides re-buying them when they already had a hold on our money from the first purchase. NEVER AGAIN will I shop at Dick's. Golf Galaxy on Glenwood Ave is the place to go!
Dick S Sporting Goods is a US Shoe Store based in Raleigh, North Carolina. Dick S Sporting Goods is located at 3630 Sumner Blvd, Raleigh, NC 27616, USA.
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