Update: it took this place 3 days to send my puppy's discharge papers.
I'll be finding a new vet for referring me to this place. And I'll never return to this hospital.
I'll never return to this money pit. Something that would cost $150 at my vet, cost me $640.
Update: My vet looked at my dogs records from Animal Emergency Hospital and Urgent Care. And said the blood test was not needed. My Dog Vitals were fine and she could have waited until the morning. There was no urgency.
My husband and I’s sweet 13 year old Aussie passed away unexpectedly on Sunday. Those who know us know we have no kids so our dogs are like our children. In a panic we had to find somewhere to take him, say goodbye, and choose our final wishes for him. Quickly we googled 24 hour emergency vet and this was the first vet that popped up. We called and the sweetest lady answered, i believe her name was Lacinda. I think she could hear the panic in my voice. She calmly walked me through what we needed to do and what we needed to bring. We arrived about an hour later with our sweet boy and they had a room ready for us to spend as much time as we needed to say goodbye. They didn’t rush us, they were beyond sweet, compassionate, and caring. My husband was so beside himself and I was willing to pay anything to make sure he got what he wanted for Pistol. The total cost was beyond reasonable and we had his ashes back in our hands the very next morning. We 100% recommend this vet for anyone in our situation and will be telling all our fur family friends as well. Thank you from the bottom of our hearts for your compassion, care, and respect for our family.
And to add insult to injury, get ready for a long wait. Got there around 4:40, did leave until 7:40.
First time ever at an emergency vet and we found the staff to be friendly and knowledgeable. All prices and treatment possibilities were disclosed up front. Dr. Wyatt knew exactly what to do for our cat (blocked bladder due to urinary crystals), diagnosed the cause, and explained the treatment. We were very lucky to recognize the problem immediately and catch it early, but I give the team there total credit for saving our kitty's life. The whole visit cost less than I feared it would because we were able to take him home that night and Dr. Wyatt somehow managed to clear the blockage without intensive procedures (thank goodness). We walked out for about as much as it costs for a wellness visit with vaccine boosters for our brother-sister pair of cats at our usual vet. That included prescription food and medication. Considering it was a middle-of-the-night, life-or-death crisis---and that our cat is recovering well so far under Dr. Wyatt's advice---we have zero regrets. I hope you never need to use their services, but if you do, don't hesitate to trust these folks in an emergency situation.
Don't go, Avoid!!!
Two days later, with the sore getting worse, I went to another vet for a second opinion. The moment the vet walked into the exam room and saw it, he said, "this is a tumor." Two hours later, she was in surgery to have it removed, as it was an aggressive form of cancer.
I feel like Animal Emergency Hospital and Urgent Care play on my fears and sucked the money out of my wallet.
I brought my dog in when an open sore formed on the top of her nose overnight. The vet really wasn't listening to my concerns and seemed to have her mind made up that I was just overreacting. She was sure that the sore had been there for quite some time due to what seemed like a sort of callus around the base of it, perhaps from compulsive licking or rubbing of that area. Of course, I was not convinced. I know my dog; she is 11 years old and my bestest friend in this world. I KNOW MY DOG. After being given a topical anti-inflammatory, I walked out that door incredibly frustrated and belittled.
Our 8 yr old kitty woke us up at 4am - he had obviously had a stroke or some sort of neurological event and was paralyzed on one side. The drs at Animal Emergency educated us about his recovery options and gave us space to figure out what was best for our pet - he stayed overnight for observation but his ability to breathe declined rapidly the next day. He was compassionately euthanized in my arms and I'm grateful that he was in a kind/caring place that was making every effort to keep him comfortable in his last hours. Thanks.
Many friends and acquaintances have come forward with similar experiences with this clinic ever since I've been sharing my dog's progress online. I hope they will come forward and share their experiences as well.
Very over price!!! I do not recommend due to their over price meds and exams. And trying to sell me something that my dog didn't need.
Animal Emergency Hospital And Urgent Care is a US Veterinary Care based in Raleigh, North Carolina. Animal Emergency Hospital And Urgent Care is located at 409 Vick Ave, Raleigh, NC 27612, USA.
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