The exam time fit my schedule, and I didn't have to wait for an appointment. The exam didn't take long, and I'm pleased with the service I received. The staff was pleasant, and Dr. Wrzosek did a great job being patient and taking his time when responding to my concerns. He is one of the few doctors that I've seen anywhere that genuinely cares about the patient and doesn't rush in and out of the room. I also overheard the patient before me tell him how nice his care was, so it definitely wasn't just me. Also, staff members said hello to each other in passing. It seemed to be a happy environment.
I have been a patient of Lori Couch DO and Dr. Boliek for years and they are excellent. I recently had difficulty getting a nonurgent appointment due to my own limited availability. Amy Godley went above and beyond to get me an appointment at a time that works best for me. She truly cares about making the practice accessibie and her professionalism is exceptional. Great docs and great staff.
It would be unfair to say that "everyone" should be fired who deals with patient service. There are nearly 40 employees at the Raleigh location alone and I am certain you did not meet with all of them. The majority of the employees pride themselves on exemplary patient care and it shows. Keep up the kind and professional care Raleigh Eye Center!
My 10 month old son was given a referral from his pediatrician. The office staff was extremely friendly and super nice. Dr board, however, is rude.
I have seen two doctors at the Raleigh Eye Center: Dr. Hunt and Dr. Wrzosek, who are both great! I always feel like they take their time with me to really understand what's going on. They are down to earth and explain things in terms I understand. I've been coming here for years and don't plan on switching any time soon.
We came in for our first, and only visit, He looked at my son and kept talking in circles. I asked a question for clarification and he said "you weren't listening to me" then restarted his speel. I then asked another question and I felt like he was scolding me. He was basically telling me that my son didn't need to come in for another year if I didn't see any progression in his condition, but he wouldn't put it in simple terms. I told him I was still foggy and wanted to know what signs of "progression" I should be looking for, he still didn't answer my question. I'll be seeing another doctor for a second opinion. He clearly doesn't care about the concerns of his patients.
Raleigh Eye Center is a US Doctor based in Raleigh, North Carolina. Raleigh Eye Center is located at 3320 Executive Dr #111, Raleigh, NC 27609, USA.
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