We have had continuous quality issues for over 6 months. Melted clothing, stained clothing, torn clothing and wrinkled dress shirts. We had sent over a dozen emails and met with the regional manager twice about these issues. When they were not resolved we cancelled our contract with this company. They then pursued legal action against us because we did not send in complaints via certified mail.
I wish I could leave less than 1 star. This company was good during the sales process, but after over six months of continued issues with quality, we terminated our relationship. The company then pursued legal action against us, claiming that we couldn't cancel because we didn't send complaints by certified mail. Shameful business practices. 100% Guarantee advertised on the website doesn't matter, they say, because it's "not in the contract."
Go online. Read reviews before using this company.
Giving this company one star is too much credit.
Domestic Uniform Rental is a US Laundry based in Raleigh, North Carolina. Domestic Uniform Rental is located at 515 S New Hope Rd # 108, Raleigh, NC 27610, USA.
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