I have been getting my clothes washed here lately. They have a great wash, dry and fold service ,but my towels have been coming up missing after each visit. It's a nice place but I'll just stick to washing my stuff on my own, because the service is questionable.
Washers didn't work had to wait for a working one. And then the girl they have working was all on her phone talking loud. Saying how she gone take a customer outside and fight her. The worst
I've been frequenting the location for over a year and I've never had a bad experience until today. I loaded my clothes into a dryer and started the machine. The owner comes in(to empty the coins from the machines and stock the vending machines) and he told me there was another dryer that I could use for my clothes to dry them faster. I thanked him told him that I was okay using the dryer I had being that I had already loaded it and started it. He proceeds to tell me that the machine I was using was built to dry 40 lbs worth of clothes and I had only loaded about 8 lbs so I "had" to move my clothes. 3pm on a Tuesday I feel if I want to put one sock in a dryer I should be able to do so. In the hundreds of times I've been here I've never had a staff member tell me that I had to move my clothes from one place to another simply because they said so. He should be a little more friendly and also more concerned about the machines that aren't working versus what machines people choose to use.
I have used several laundromats in the last few months. Our king sized down comforter doesn't fit in our washer and dryer at home. This location is always clean, staffed and I don't feel like I might be robbed or shot while at this location unlike MANY others!
Tons of machines in all sorts of sizes, easy payment (tap-and-pay supported!), helpful staff, restaurants nearby -- about as cozy as you can get for a laundromat.
Laundry Express is a US Laundry based in Raleigh, North Carolina. Laundry Express is located at 240 Newton Rd #108, Raleigh, NC 27615, USA.
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