Here is where Baker made the difference. I hired a mason to remove the lower course of stone on the chimney so the flashing could be applied. The upper remaining stone was buttressed by wooden braces underneath. These braces were removed and replaced as the flashing was applied by Baker personnel. Baker also was to place a stainless steel cover on top of the chimney to protect the stone work from future rain damage. While hammering to remove the mortar mound on top of the chimney for a flat surface, the remaining stones fell from the chimney like someone dropping their pants. This was a huge avalanche of heavy stones and I am soooo happy they did not injury anyone. However, the stones did damage my roof and deck as well as removing some copper rain gutter and poking some holes in the screen on the porch. When Baker told me they were going to make this right, I was overjoyed! This is the difference in working with a first class company. Baker fixed all the holes in the roof, laid new shingles and repaired the screens and worked with the Mason to repair to reapply the stones at no additional cost. I was so happy that I contracted for a deck, two more skylights, and total rain gutter replacement. All of this was done very professionally. I want to add that the Baker personnel were always friendly and helpful. They typical scenario, would have been a company claiming it was not their fault and leaving the homeowner to pick up the pieces and pay for damages. Baker stood behind their work and they are as good as their word. Thank you!
I bought this house knowing that it needed a lot of work, but at every turn the house surprised me with more than I anticipated. I knew that there were leaks from the roof around the chimney and they sky lights also had some leaks. I needed a company that was capable of all of the flashing work around the chimney as well as replacing the skylights, so I could avoid finger pointing if any issues arose. Your team arrived promptly and gave me a quote as I asked. After selecting you, I was scheduled professionally for the amount of time the job was estimated to take.
Richard A. Ostergard
Marvin & Rob did a fantastic job managing my roofing project. Marvin strives hard to achieve a perfect roofing project. He does what he says and wants the customer to be happy with the roofing job. He is extremely reliable and conscientious. Additionally, he goes beyond the call of duty, even to the point where he goes behind other subcontractors to take care of things they failed to do around the house. Rob was wonderful in getting my project started and in helping me pick out the shingle color. You may pay a little more with Baker Roofing, but you won't be sorry with the job. By having it done right in the first place, you eliminate all the fixes and frustrations you would have to deal with with other companies. I highly recommend them!
Baker Roofing replaced our roof in April of 2017. The sales effort and the customer follow up were excellent. Also the roofers were careful and meticulous about cleaning up the trash and old roofing. I would highly recommend baker roofing.
I was shocked that Baker roofing, with such a reputation, did poor quality work and stuck us with a roof that was leaking worse after $2500 of repairs. They sent someone back out when there was still an issue, but each time the work got sloppier and the leaks got worse. Finally they said "we're sorry we should have never repaired this roof" but instead of giving us our money back, they offered us $2500 off of a new roof with them, which was quoted at $7000 more than other roofers who came out. Beware of the prices and lack of standing by their work even "at a loss" as the company claims- not true!
I had an excellent experience working with Baker Roofing to address a water leak in a portion of roofing above my garage. They were quick to reply when I first reached out to them, and their sales representative - John Bayer - was vary professional and knowledgeable with his roofing advice and repair quotation. And once the scheduled work was completed, I was very satisfied with the quality of work. Of the many roofing companies out there, Baker Roofing is definitely an excellent choice to consider.
I would not hesitate to recommend Baker to anyone. I want you to stay in business forever.
Weeks Later-- Baker Roofing continues to exceed my expectations. They truly stand behind their work. On one occasion, they came back out to touch up work after a painter made a mess on some shingles. On occasions you need one sub-contract to work with another subcontractor. Baker came back out to complete the job by installing brick flashing after the brick mason left-requiring an additional trip. Marvin was my manager through the project & he made sure the work was done to the highest standards. He won't let you down!!
Baker Roofing Company is a US Roofing Contractor based in Raleigh, North Carolina. Baker Roofing Company is located at 517 Mercury St, Raleigh, NC 27603, USA.
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