Great people. Great customer service. Quality products.
Love our new roof! Call these guys if you have any roofing needs! They are the best!
I would not recommend this company. They could not complete the work on my house and I had to find someone else to finish it. They did not keep me up to date on the status of their delay, which caused further damage to my house. After they finally told me they could not help me (even though they were happy to take my money and say they could do the job), they told me I was due for a refund. I never received it after several calls. I do no recommend this company. I'm even considering contacting licensing boards regarding their service.
Good roofing company. Installation didn't go perfectly, but they were responsive and went above and beyond to make sure all of the issues were addressed so that I was satisfied. Very affordable pricing as well.
I did...but I wouldn’t
I will say that Rick was diligent in trying to get me a good deal (and a whole roof, not just repairs). He was super nice through the whole process. He even followed up on the sale of my house, and checked in on me a couple of weeks after everything was done, but that wasn't the issue. The bad communication and several months ordeal were the issues.
Please see BBB for my full review and story. In short, I got a good monetary deal and got very lucky with good subcontractors, despite repeated communication issues with Best Choice. As far as I can tell, everything is now good, but it took from April to August to get it done. Part of that was my insurance company, but there were staffing changeovers and I fell through the cracks. I was given misinformation more than once, and I followed up every day for two solid weeks with both Rick and the office to make sure the work would get done over a week after it was originally "scheduled."
We had a great experience with BCR! The salesman, Ben was thorough and very helpful with color choices and insurance needs. Our roof was very damaged due to weather. His guys showed up on the agreed upon day and they were ready to work. We left and by the time we got back home, they were completely done, cleaned up and the roof looked great!
Best Choice Roofing And Home Improvement is a US Roofing Contractor based in Raleigh, North Carolina. Best Choice Roofing And Home Improvement is located at 5421 Old Poole Rd #107, Raleigh, NC 27610, USA.
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