Olde Raleigh Roofing has the best customer service of any contractor I have ever dealt with. We had a small leak in our roof appear Saturday. Monday I called two very large local roofing providers. One took two days to return my call and the other neglected to tell me that they only repair roofs they installed until 45 minuets later when the service tech called. I was beginning to think there was no good roofers in the Triangle.
We have the Gold Star warranty. We reported some missing shingles before Mathew hit. Soterro came out to look and Mr. Terry called me and assured there would be no leakage to worry about. A week later they were able to come out and replace the shingles. Happy to have the warranty.
The tech came out to look at what I had going on. First he looked in the attic them moved up to the roof. He took pictures and showed me where the leak was coming from. The roof vent systems where falling. The job would require him to remove the shingles and tar paper as well as the roof vents. After he took all that off he found the the wood in the area would need to be replaced. The cost did not go up from the origanal agreed price which it could have due to the excessive wood damage. The job was completed and he showed me the repairs. I feel a lot better now that it is fixed and have a 3 year warranty. I highly recommend this company.
Olde Raleigh roofing & repair is a 5 star company!! They provided me with a detailed inspection of my roof and a written guarantee for the work that was done. They showed up the day I called them and the technician was very knowledgeable and professional! He provided outstanding service for my family and even respected our time needed to nap our kids! I would recommend this company to anyone especially in the process of renovating or selling your home. Daniel was very helpful over the phone and provided all necessary documentation in a very timely manner!! Best company in the triangle.
After this I called Olde Raleigh and Daniel answered right away. He had a service tech to my house in three hours of my call. Daniel gave me a very fair price for the work and our roof is being fixed as I type this! I would recommend Olde Raleigh to anyone needing roof work. If you want prompt and courteous service with a great price DO NOT call anyone but Olde Raleigh Roofing.
We found ourselves with several roof leaks a year ago and chose Olde Raleigh based off the feedback of a few neighbors who had a great experience with them. I called the owner, Daniel, thinking we would probably need a new roof. He sent his team out the same day to evaluate our roof and told me that we didn't need a new roof and instead, they had pinpointed the leaks and could repair them at a fraction of the cost. It was then that I learned just how honest and straightforward these guys were. I was totally willing to pay them thousands more dollars for a new roof, but they didn't take advantage of me! Along with the repair, they also gave us a three year warranty against any new leaks. 6 months later, we got a new leak and I called Olde Raleigh again. They came out immediately, and made the repair - walking me through exactly what was causing the issue. I continue to be impressed with their excellent service, professionalism, and prompt communication. I have recommended Olde Raleigh to several friends since and wanted to leave my feedback here as well. I am one happy customer!
Olde Raleigh Roofing Repair Company is a US Roofing Contractor based in Raleigh, North Carolina. Olde Raleigh Roofing Repair Company is located at 1809 Longwood Dr, Raleigh, NC 27612, USA.
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