Ordered a washer dryer and dishwasher, the ordered a bed and adjustable bed spending over $3000 to have the delivery people bring the washer and dryer and run to my house where my father who has cancer and can’t move around to well, was waiting to accept the order. They left the dishwasher in the box in the middle of my kitchen, then put the washer and dryer in the laundry room where I just had a brand new tile floor installed and they set the dryer bare metal no feet no adjusting it to be level. Then they left out the hose i purchased for my dishwasher only to tell me it would be there by 4 pm when we discovered this. So after working a 12 hr day and doctors appointments for my father, I get there to find that the delivery guys had left this mess and just told my father that’s how they do that. So not only are these people inept, they also take advantage of disabled senior citizens! How terrible Sears! I can’t believe you still have a business after treating your customers this way! Then after arriving home I cal sears and was spoken so rudely to, I drove straight to the store and was met by a man named Tom the store assistant manager. He assured me everything would be taken care of, and he would be in touch with me the next day, but he did not contact me and now I’m wondering, how can this company still be in business? I will never purchase from here again and will tell everyone I know of my experience, sad thing is I don’t think they even care.
I just had an outstanding visit at the Triangle Town Mall Sears where I was assisted by Izzy. She was very patient as she helped me with a difficult transaction trying to use my surprise points. She is an asset to the company.
Purchased a gas Grill for my husband for Father's day. Quick and courteous service, got everything I needed. Super!
The woman (definitely NOT a lady) whom I encountered in Sears' Jewelry/Watch Repair was the most hateful, rude, and abrupt parson I have ever encountered here. I will make the 30 minute ride to a jeweler elsewhere, before ever stepping foot near this one again. Unless you want to be dismissed, talked over, and have your concerns discounted, you stay away, too.
I love Sears! They always have what I I'm looking for and it's hassle free....you can't ask for more then that. And did I mention, the sales clerk's are friendly?!! The department clerk's are there to help you as well. I will be back again soon.
Sears is a US Department Store based in Raleigh, North Carolina. Sears is located at 7330 Old Wake Forest Rd, Raleigh, NC 27616, USA.
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