My biggest problem with the shop was their attitude towards me as a first time buyer who didn't know exactly what I needed. They weren't very helpful when I brought my bike in for issues. Seems to be a common complaint among other reviewers. I gave them my business because they are close to home, but in hindsight I would have preferred a better shop.
I LOVE this shop! They are extremely knowledgeable , helpful, and committed to cyclists. Their prices are fair and I never get the feeling that they are trying to sell me more than I need. Their bike repairs are great and completed in a timely manner. I also love seeing Nic on my visits, drop by to find out what I mean!
Bought a nice bike for a great price. Lost a tire pump piece and left my ID there. Came back a few days later and they gave me a new piece for free and my ID back. Very kind, helpful and knowledgeable staff. Big selection and even have antiques/collectibles. Excellent local business!
They tried ripping me off here. I brought in a used bike that kept getting flat tires. They charged me for new tubes and rim strips 4 separate times even though they had just replaced them days before. They tried convincing me that I needed to sell my bike and get a new one. I ended up replacing the tires myself for less than $20 a tire. Now my bike is 100%. Thanks for nothing cycle logic.
People here were super helpful and didn't make it seem like the thing I was asking for help with was a big deal. Prior to stopping in at Cycle Logic I went to a different, highly-rated, bike shop in the area asking for a super simple, 30-second fix. The guys there were cool, but despite all of them sitting around doing nothing I was told that they could look at my bike but I'd probably have to leave it with them. Given that I had ridden it there this wasn't an option for me. Again, nice guys but something less than motivated today. I get it, we've all been bored with work, but that wasn't helping me at all. Anyway, I rode over to Cycle Logic, asked him about my problem and in the time it took to discus some trails he had me completely taken care of. Will make this my first stop in the future.
Cycle Logic is a US Bicycle Store based in Raleigh, North Carolina. Cycle Logic is located at 1211 Hillsborough St, Raleigh, NC 27603, USA.
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