My baby was born at WakeMed several weeks ago, and I couldn't be happier about our experience there. Every nurse was friendly and helpful, and we felt very cared for and supported. The nurse who was with us through most of labor was particularly excellent. We enjoyed the time we had with her and felt that she was invested in the process. I appreciated the hospital's approach to newborn care- the way they encourage rooming in and allow skin to skin immediately following birth. The first hour I got to spend with my son was such a gift! In so many details the hospital went above and beyond to make our experience a good one. 5 stars!!
We had a really great experience at least as well as you can have in the ER. Seen quickly and got admitted in decent time. The nursing staff was attentive and helpful. I hope the billing isn’t as crazy high as other posts say, but time will tell.
Our 6 year old son had to go last night after figuring he would try some super glue. We have 2 year old twins and my husband took him. As a mother I am use to being right there with my children. After reading some reviews, I was unsettled to say the least. Our oldest is 20 and not much freaks me out. So,not being there I called the staff was very nice. They let me speak to the doctor that was taking care of our son. I did not want to take much of her time,she had already covered all of the bases and through a brief report I knew she was on top of it. The fact that the doctor actually spoke with me was above and beyond. I cannot recall her name but I would like to thank her for that. Thank you all in the children’s ER for taking good care of our son!
My visit 5 years ago- the doctor purposefully botched stitches leaving horrible scarring. This is what you CAN see. Another doctor said more stitches were needed, but it was too late. I now need to go to a plastic surgeon. I wonder what this doctor does to patients on the inside of their bodies? Does she leave scars there too? STAY AWAY- I wouldn't go even if my life depended on it. It's taken me 5 years to be able to talk about this. That Doctor should have her license revoked.
Beware they have a metal detector when you walk in. Security guards in an overcrowded emergency department. I was in the hospital 21 days ago, paid my co-pay and received a call from a collection agency today. What are they going to report on my credit? Current? They are turning fresh accounts over to collection to increase their cash flow. It was only 500 dollars. For anyone who needs serious care and may need payment arrangements, you had better avoid this place for this reason alone. Aside from this, the facilities, equipment and amenities were the worst I've seen. Staff were very nice quality people. All mentioned working so frantically that they were sweating and apologizing for their lateness and inattentiveness. Update: They reply "We want to learn more..." when they don't. I had already emailed them because the same weak reply is posted to all negative reviews. Why don't they answer two questions on this forum to quickly clear it up. 1) Do you use a collection agency called Optimum Outcomes? 2) Do you forward balances less than 30 days aged to this collection agency? Update: I had to wrestle my bill out of the Optimum Outcomes folks who used many different gates and challenges hoping I'd give up. When I finally received it, I realized why. It shows the bill is from WakeMed Emergency Physicians and comically says it is a collection agency collecting a debt. It shows the date of service and the zero balance yet it STILL hadn't been 30 days. It is a smoking gun. By the way, WakeMed whom quickly posts responses on Google Maps Bete that they'd "like to learn more" are equally insincere as they do not reply to emails on that address.
Wakemed Raleigh Campus is a US Hospital based in Raleigh, North Carolina. Wakemed Raleigh Campus is located at 3000 New Bern Ave, Raleigh, NC 27610, USA.
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