Nice place. First room was not clean however I spoke with the Manager and he had me immediately moved and was blown away and extremely pleased with the change to the second room. That's the only reason I had a 4 star rating here because of first impression. Great hotel. I'm a very visual person so I just couldn't get that first room out my mind but the fact the staff made me comfortable went a million miles with me. I will return for that reason.
The beds are super comfortable. Pillows are soft. Spacious room with balcony. Room service available. Convenient to all sides of Raleigh. Will stay again
Will not stay here again.
I really like that they had wonderful security in uniform roaming the halls. It's not a bad area but I just made me feel safe. I told security if shout them out so here goes. Thank for making feel safe integrity protection services public safety.
Terrible service. We reported an issue that we had with not having cold water in the sink three times and were assured each time that it would be fixed soon. It wasn't. Instead they somehow decided we would want our safe code reset and that would somehow make us forget about the water issue (they didn't tell us about this either and we wasted the next hour trying to get the darn thing opened).
Very plain exterior. OK interior. OK cleanliness.
No apologies. Never resolved our issue.
Great hotel for a quick overnight stay. The room option with 2 queen beds and a queen sofa bed is great for the family. The gym was basic, but had all new cardio equipment and TVs. We used points and cash for the stay, and it was well worth it. We had to switch rooms twice because the first room had a funny smell and then the sofa bed was broken in the second room. The hotel staff was very kind and accommodating with switching our rooms. Clean lobby and great breakfast.
Not happy about this place at all.
Four Points By Sheraton Raleigh North is a US Lodging based in Raleigh, North Carolina. Four Points By Sheraton Raleigh North is located at 4400 Capital Blvd, Raleigh, NC 27604, USA.
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