I came to Phydeaux looking for some stinky food - and left with an entire bag full of "free samples". I can't begin to thank the staff enough for providing this extra food to try and feed our dog. I was blown away and brought to tears after they graciously gave us lots of little samples to try.
Truly thankful and gracious for the love, support, and caring actions of the staff. Truly touched our dogs heart (and ours) and we appreciate it so much!
The reason I came to do this review is to give GRATITUDE and THANKS to the staff. Recently one of our dogs has developed extreme seizures and has stopped eating - we are basically at the point of having to decide about a feeding port or tube.
I have plush toys from PetCo and other national retailers that have lasted for MONTHS. And if I'm not satisfied with something, they exchange it! I guess my first visit (almost $200 visit) will be my last.
I can't begin to explain how awesome Phydeaux is. Location is great. Staff is amazing - They are ALWAYS willing to lend a hand, help, knowledge, and input about their products. I wish I could write 2 reviews -
Many resources for all your pets needs. Products are all top of the line and carefully chosen to be apart of the Phydeaux family. Walked in to get something to go with a giveaway and ended up purchasing a gift card. There was so much to choose from , I though the winner of the giveaway would appreciate everything they have to offer at Phydeaux. It was my first time and certainly wont be my last. Everyone was very friendly and helpful!
Great store, great selections, friendly staff. I live down the road and have 4 dogs so I'm there frequently and most of the folks usually remember me and the dogs. Have had good knowledgeable conversations with some of the staff too. I also work late sometimes so their hours are convenient. I'm a groomer and often refer to their stores for quality food amongst other things. Keep it up ya'll!
Really amazing pet store! Super clean, restrooms, water fountains, huge assortment of just about anything and everything you might want or ever need for your pet! Only thing they don’t sell is the Pats themselves. Highly recommend this place for your pet needs.
I called to inquire and they said there's nothing they could do as there are no guarantees on toys. I get it, and if it would have lasted a week... or even a day I would have accepted that. BUT this was less than an hour. There has to be a reasonable expectation for consumers. And having the guy answering the phone on repeat telling the same thing does no good for customer service.
My family spent a good 30 minutes perusing toys and even talking to a sales associate about our purchases. We picked several varieties. I gave my 17lbs pug a $12.99 toy (VIP Mighty) and it was destroyed in 30 minutes.
Phydeaux is a US Pet Store based in Raleigh, North Carolina. Phydeaux is located at 2535 Atlantic Ave, Raleigh, NC 27604, USA.
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