Always a positive experience whether I bought my wife's engagement ring or just bringing it in for a cleaning. All the way down to a repair on the ring itself recently.
Thanks Fink's!
My husband got my engagement ring from Fink’s. Odessa helped him find the setting he wanted, and a beautiful diamond to go with it. She went above and beyond to even help him get the setting coustom made, so it would fit within his budget. We decided to use Fink’s for our wedding bands as well. The experience was so easy. We were able to try on anything we wanted, we always had an employee (usually Odessa) working with us one-to-one, and we never felt pressured to make a decision. The staff at Fink’s are so welcoming and easy going. If you’re on the hunt for an engagement ring/ wedding bands, I wouldn’t recommend anywhere other than Fink’s!
Customer service at this location is lacking. My wife has gone in twice and was practically ignored while older gentlemen walked in and were immediately greated. Also, a huge disappointment is their warranty. From what their sales rep explained they have the worst warranty than all the other Jewelers we have been to. (Jared, Kay, Zales, Diamonds Direct) I would not recommend this store.
I will definitely be shopping at Fink's again. Walking into Fink's felt like I was right at home. Such a friendly place and never felt rushed. Chae spent so much time giving suggestions and offering options without putting any pressure on the purchasing process. She made sure even my own pieces of jewelry were clean and shiny before I left the store which I greatly appreciated. What a wonderful shopping experience!!!!
My experience at Finks Jewelers, purchasing a new Rolex TT blue submariner far exceeded my expectations. I have been wearing Rolex watches for more than forty years and have always bought from a Rolex authorized dealer. This is my first purchase at Finks and by far my best experience ever, and that speaks volumes considering the number of previous Rolex watches my wife and I have bought over the years. Chae Young is extremely knowledgeable and helpful, she provides real value and always puts the customer first.
Fink S Jewelers is a US Jewelry Store based in Raleigh, North Carolina. Fink S Jewelers is located at 4321 Lassiter Mill Rd #120, Raleigh, NC 27609, USA.
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