Nice staff, but priced unreasonably for services. I went to resize a basic ring, I was quoted 90$ I went inside of the mall and was charged 25$ and the job was done perfectly within 15 minuets. I am not sure why I was quoted so much here but I recommend you shop around before getting any services done here. ( I did not have any coustomer service issues when went in like I was expecting when I read the reviews before going in, I was greeted kindly and treated well during the experience)
My boyfriend and I had the most wonderful experience in this store. We were shopping around for places to get the promise ring he gave me, resized. When we got inside, we were immediately greeted by everyone in there. They asked what we were in for today and we stated that we wanted to get a quote for a resizing on a ring. We got a quote in no time and because of how friendly and welcoming everyone was, we decided to leave the ring there to get resized. It was going down 2 whole sizes, so it was a pretty big change. They said it would be done the next day and that we could pick it up whenever we wanted to. We decided to go back on that Friday when the gentleman that was helping us would be in. When we went to pick up the ring it was perfect! Fit just right and was so sparkly thanks to the cleaning they did to it. We ended up looking at chains for my boyfriend (as he was looking for a chain to put a heavy ring from his grandfather on) and we went over the different types of chains they had and how strong each of them were. We ended up going with a chain that they needed to order. We were told it could take up to 2 weeks for it to get here. We picked it up yesterday way earlier than expected! It is absolutely beautiful and came with a box for safe keeping when it is not being worn. My boyfriend asked how much it would cost for him to have his Grandfathers WW2 ring cleaned and they stated it would be a free cleaning! We will never shop anywhere else! This location is amazing and I am so glad we decided to go here ☺️ Thank you to everyone we’ve met there, you guys are the best!
I spend $450 on Pandora merchandise for a bracelet. 2 of the items were clips for the bracelet. Less than 1 month later, one of the clips were missing from my bracelet. I went in and they hid behind the Pandora replacement policy, they don't replace lost, only faulty items. Well....a clip is made to stay on a bracelet. It did not stay on the bracelet. This makes it faulty. I cannot help it that I did not see the clip fall from my bracelet. You would think that their cost in the merchandise would be less valuable than a customer who has already spent good money to buy from them and was actually going to spend a lot more at their store. I know that the merchandise was missing...and I had nothing to show for the flaw, but I don't see why they couldn't stand by their merchandise. I have the same issues with Pandora. So I will be contacting them as well.
An amazingly wonderful experience. The gentleman behind the counter was beyond welcoming, gracious, and accommodating. His pleasantness and patience set our anxiety at ease. In the end, we formed an engagement ring that took my breath away. Thank You Jared!
Personally, I had a great experience at this store. In fact, I have been there several times for re-sizing my our rings and buying a wedding band. The people who work there are always pleasant to deal with. The young ladies are especially nice and not pushy at all. I am one that hates being hassled and followed around in a store and hate pushy sales people. The ladies that work there take their time and allow you to thoroughly see every piece of jewelry without breathing down your neck and pushing items towards that you don't want or is out of your budget. The staff that re-sizes your rings are outstanding as well. It only has taken me a few hours to get my ring back and being someone that has no patience, that is fantastic for me! I love getting my jewelry back quickly and they have always done a good job. I really like this store and I think you will too!
Jared The Galleria Of Jewelry is a US Jewelry Store based in Raleigh, North Carolina. Jared The Galleria Of Jewelry is located at 6100 Capital Blvd, Raleigh, NC 27616, USA.
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