They are very rude!!! Leigh i believe is here name will pretty much force you to open an account and then when you don't buy a ring or anything, she gets disgusted. Kays has too many sales goals from opening accounts to getting you to buy the protection plans. It just comes of very pushy. I did end up buying a ring, but the rose gold tarnished with in 2 weeks, so we returned it. Once again she was rude and made my fiancee feel uncomfortable. I tried to buy another ring from here but things didn't work out due too, me not knowing you only get a 25% overage on the first 30 days of the account. Anyways still looking for the perfect ring, probably won't be here.
Love this store, the manager Leigh Ann is the best. I had a specific ring design in mind and she worked with me thru entire proces to make sure I was happy, the entire staff have been nothing but extremely helpful and professional every time we shop there, and as a side note we have been Kay customers since we first git engaged over 13 years ago.
Deb is INCREDIBLE. She saw our vision instantly and helped my fiancé and I design the perfect ring. The design process was so smooth and we got the ring back in no time. She made it so easy and she was so friendly that we often stop by just to catch up. Hands down the best experience we had after ring searching for months! Thanks Deb :)
hands down the best staff i have ever encountered at a jewelry store, Leanne was a big help in my selection. I only wanted to spend a few dollars but her sales experience made me comfortable to spend even more. I will definintely return and buy more soon.
The manager is extremely rude! My husband and I had a pretty hefty budget but apparently it wasn't enough for her. I kept looking at things a little over budget and she would make comments like, " you can't afford that!" We ended up walking out and took our business elsewhere, where I went over budget.
Kay Jewelers is a US Jewelry Store based in Raleigh, North Carolina. Kay Jewelers is located at 4325 Glenwood Ave #2063, Raleigh, NC 27612, USA.
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